We may collect and process the following data about you.
When you access or engage in certain activities on our Services (such as registering a user account, downloading and installing application(s), making purchases, sending and/or posting user content, or sending us feedback), we may collect personal information about you, but only if you voluntarily provide it to us or permit us to access it.
For example, if you make a purchase from us, it is necessary that you provide to us billing and financial information necessary to process your charges, which may include your postal and e-mail addresses.
We collect details of your use of our Services and the resources that you access. Such usage information include information about how and when you access or use our Services.
We collect general technical data pertaining to you (such as information about the device you use to access our Services, IP address, operating system, browser type, program or system error messages and other system information).
If you contact us or respond to messages and communications that we send to you, we may keep a record of that correspondence.
Fluenty may use tools or third party analytical software to automatically collect and use certain non-personal information that does not directly enable Fluenty to identify you.
You may allow our Services to interact with a third party social networking service or platform ("SNS"), which will provide data about you to us. We may also allow you to "register" with us by using an SNS authentication option to create an account or profile with us. These applications or websites are created and maintained by third parties that are not a part of, or controlled by us. You should ensure that you read their privacy policies to understand how they treat your data and what data they might share with us.
We also collect and store certain information that you provide directly or through the SNS or other third party website that offers our Services.
When you access our Services through an SNS, you allow us to access certain information from your profile for that website. The information you allow us to access varies by the type of services you access on the SNS and the privacy settings you establish at the SNS. For example, we may access and store some or all of the following information, as allowed by you, the SNS and your preferences:
If you access our Services on your mobile telephone or other mobile device, including tablets, we collect mobile device identifiers, including MAC Address and IP Address. Certain aspects of our Services will create and assign to your device an identifier that is similar to an account number. We may also collect the name you have associated with your device, device type, telephone number, country, and any other information you choose to provide, such as user name, contact lists, geo-location or e-mail address.
We may use your personal information to send you messages about us or our Services, or promotional material from some of our partners, or to contact you when necessary, unless you have not consented to allow us to use your data.
We also may use your personal information and non-personal information, both individually or combined together, for editorial and feedback purposes, for marketing and promotional purposes, for statistical analysis of users' behavior, for product development, for content improvement, for customer support and technical support, to operate, improve, manage and provide our Services, and to customize content and layout of our Services.
Names, postal and e-mail addresses and phone numbers collected may be added to our databases and used for future calls and mailings regarding site updates, new products and services, and upcoming events.
We may enhance or merge the personal information we collect with data from third parties (such as an SNS) in order to update your contact information, perform market analysis, or improve our products, services, or systems.
Fluenty does not sell or rent your personal information to third-parties for marketing purposes without your consent. However, you hereby agree that Fluenty may, without seeking further your consent, share your personal information with affiliate companies of Fluenty to provide you our Services or information about other services and promotional materials. In addition, Fluenty may share personal information with business partners that assist Fluenty in providing you our Services. Fluenty is committed to giving you a choice when your personal information may be used or disclosed for marketing purposes.
We will encourage our service partners to adopt and post privacy policies. However, the use of your personal information by our service partners is governed by the privacy policies of those service partners, and is not subject to our control.
You also understand that where you allow your account with us to interact with any third party social network or platform, we may share data about you with your contacts (and vice versa) in order that you may enjoy using our Services socially. This data may include your name, your social media profile, picture and content you upload to our Services.
Occasionally we may be required by law enforcement or judicial authorities to provide personal information to the appropriate governmental authorities. We will disclose personal information upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation.
Fluenty maintains appropriate safeguards that ensure the security, integrity, and privacy of the personal information we collect and store about our account holders. Personal information collected by Fluenty is stored in secure operating environments that are not available to the public and that are only accessible by authorized employees. We also have security measures in place to protect the loss, misuse, and alteration of the information under our control (i.e., maintain data quality). Before we allow web users to access their personal information, for example, we verify their identity by requesting that they submit information such as their username and password. We also take reasonable steps to ensure that third parties to whom we transfer personal information provide sufficient protection of such data.
Your personal information may be transferred to, and stored at, a destination outside the country of your residence. It may also be processed by personnel of our Affiliates and third party service providers who may operate outside the country of your residence. In such case, we will take reasonable steps to require such third party in possession of your personal information to take commercially reasonable security measures to protect the information.
However, unfortunately, no data transmission over the internet or any wireless network can be guaranteed to be secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) the security, integrity and privacy of any and all information and data exchanged between you and us through our Services cannot be guaranteed; and (b) any such information and data may be viewed or tampered with in transit by a third party.
Please be aware that even after your account is terminated or deleted, some or all of your information may still remain visible to others. A request to delete and/or termination of your account will not result in the removal of information collected and already put in aggregate form or information that cannot, in our sole discretion, be removed without undue burden to us. We are not able and/or obligated to remove any of your information from a third party provider or platform. Moreover, please be aware that even after you delete your account or your account is terminated, your information may not be deleted in its entirety from our servers and servers of the third party with whom such information have been shared.
If at any time you wish to opt out of having your personal information shared with third parties and/or receiving information from Fluenty (via e-mail or postal mail) about new products, services, or promotions, you can do so by emailing us at firstname.lastname@example.org.
Under California law, our customers that are California residents may request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. We do not share our customer's personal information with unaffiliated third parties for direct marketing purposes without their approval.
If at any time you wish to opt out of having your personal information shared with third parties and/or receiving information from us (via e-mail or postal mail) about new products, services, or promotions, you can do so.
Fluenty Services are operated and managed on servers located and operated within the Republic of Korea ("Korea") and the United States. By using and accessing our Services, residents and citizens of countries and jurisdictions outside of Korea and the United States agree and consent to the transfer to and processing of personal information on servers located in Korea and the United States, and that the protection of such information may be different than required under the laws of your residence or location.
If you have any questions or wish to file a complaint, please feel free to e-mail us at email@example.com.